Customer’s Voice:Orbic Inc., a website design company in Naha City, Okinawa, Japan

Roundup Web Consulting Customer's Voice

Web site production company in Naha, Okinawa, Japan Obic, Ltd.
Mr. Morihiro Inamine, President
URL: https://ovic-okinawa.com/

How we requested web consulting

Two years ago, our staff attended a seminar held by the Chamber of Commerce and Industry of a neighboring town. The lecturer at that time was Mr. Nakayama.

I recall that the staff reported that the seminar was very well received, that Mr. Nakayama was very personable, and that the seminar materials could be used for new business sales applications.

I met him on the last day of the seminar and we exchanged business cards. He was soft-spoken and did not have the teacher’s perspective or tone of voice typical of web consultants, so I was impacted in a different way.

At the time, our main business was web production, and we had no other products or services to speak of, so we were looking for another pillar of business to launch.

Also, a Chamber of Commerce grant project was open for applications, and we wanted to use outside resources while taking advantage of this grant.

Learning about Mr. Nakayama was a good boost.

Issues and concerns prior to consulting request

However, we did not make a decision right away and request consulting services.

Actually, I had one concern.

I had often heard from fellow local business owners that they had paid high fees forconsulting services from the mainland and had ended up with nothing to show for it.

The consultants are.

  • They were very responsive during first impressions and business meetings.”
  • A “well-spoken presentation.”
  • Pushing Closing.”

He said it was, and when he found out, he was pushed into a ton of work and asked for the job….

I am well aware that the consultants are not solely to blame, as it is the responsibility of the individual who made the decision. However, because of this, the impression and trust level of local business owners in Okinawa towardweb consultants from outside the prefecture was quite low. Of course, I had heard such stories, so I was wary of them.

However, when the staff actually attended Mr. Nakayama’s seminar, it was different.

He said that unlike such consultants, he made a good impression.

Later I also met him in person and exchanged business cards with him, and I was pleased with his attitude and atmosphere of listening to people carefully.

So I trusted my intuition and came to the decision, saying, “This person will be fine.

 

I think Mr. Nakayama’s personality is also a factor in this area.

You can find a web consultant that doesn’t look like a web consultant at …….

I am glad I asked for the consultancy.

What impressed you about the consulting services,

Teaching answers immediately, schedule-oriented instruction and consulting

The idea was not to make the project work, but to move forward with the project with one’s own hands, persistently squeezing it out of the person in question.

There seemed to be very little “quick fixes.”

We had consulting for about 10 months, and we had 240 exchanges via chat work.

There is one more thing that impressed me.

Our initial idea was to provide consulting services from the development of a simple sales strategy to its implementation and deployment.

However, when we actually started consulting, we were able to receive a very broad range of general consulting services, including client selection, sales tool creation, copywriting, web design, analysis and improvement using effectiveness measurement tools, and I think there was much more.

His wealth of knowledge and expertise was a constant source of surprise and discovery.

It was also a good opportunity to learn the limits of my own personal know-how and knowledge.

The know-how gained will allow us to evolve our services and increase sales and satisfaction.

A new business project that we undertook after consulting with Mr. Nakayama. We decided to put the project on hold because we thought it was too early for our new products and services, but as a result of the experience we gained from Mr. Nakayama’s guidance, our main business, web production, has increased in profit.

The root of this result lies in the fact that we created the LP (landing page) and free guidebook ourselves with guidance and advice from Mr. Nakayama. The experience of working together through trial and error was a great asset.

This experience and know-how has been fully utilized in our core business of web production, leading to increased satisfaction with site production and referrals, resulting in strong sales and profits and stable cash flow.

The sales strategy developed through the 3C analysis was also fully utilized in attracting prospective clients, and sales became much easier because of the strategic marketing thinking that went into attracting them.

It seems to me that we have evolved from providing the “product” of a website to providing the “value” of marketing thinking.

Message to everyone

After consulting with Mr. Nakayama, the only books I buy are marketing books.
I feel like I have completely shifted my thinking from the engineering side of web production to areas such as marketing and behavioral psychology.

I feel that Mr. Nakayama’s guidance and advice are not only to solve a single project, problem, or concern, but also to “trigger awareness” consulting to grow the management or even the thinking of the staff.

If you are struggling with web and internet utilization, we recommend that you consult with us first.
I am sure that the management of course will gain valuable experience and opportunities to grow the company.

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Web site production company in Naha, Okinawa
“OBIC Ltd.”

Mr. Morihiro Inamine, President
URL: https://ovic-okinawa.com/

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  • これまで色んな方にお世話になってきましたが、今後も続けてお願いしたいと思える方は中山さんが初めてでした。仕事は丁寧ですし、対応も早く、こちらが言わんとしていることを言葉足らずでも理解し仕事を進めてくださいます。アドバイスも的確で本当に頼りになります。今後のビジネスをお考えの方も、継続してビジネスをされていてコンサルを探されている方もぜひ一度コンタクトを取って見てください。引き続きよろしくお願いいたします
  • これまでいろいろなWeb関係者の方と随分お会いしてきました。その中においては間違いなくレベル感の高いエッジのきいたお仕事をしていただき自社のWeページをはじめとても満足しています。中山さんは基本とても誠実で几帳面なお人柄であるために、自分のビジネスにおけるパートナーとして安心してご相談にのっていただけるので絶対におススメです。 本当はあまり人気が出すぎると独り占めできなくなるのでいやなのですが、どんな相談にもわかりやすくご説明いただき本当に助かっていますので感謝の意味を込めてあえて書かせていただきました。
  • 新規事業のプロジェクトで、中山さんにコンサルティングをお願いしました。約10ヶ月、ウェブマーケティングの本質的なところから、営業ツール、LP制作といった広い範囲まで指導して頂きましたが、その経験は今でも大きな財産です。自信をもって紹介できる数少ない、コンサルタントだと思います。
  • 中山様に、遠隔コンサルを1時間いただきました。コンサル前から、当方業界の概要を調査し、具体的な提案を複数いただけるなど、親身にクライアントのビジネスを本当に盛り上げたいという中山様のプロフェッショナル精神が伝わってきました。6か月のコンサルティングをお願いすることになりました。こういったプロの視点がなければ気づかなかったことを多く発見することが出来、ビジネスを盛り上げるにあたり大きなサポートをいただいています。
  • リニューアルに辺り、色々と他社との差別化が気に入りました。プロフェッショナルとして的を絞った編集作業で弊社に寄り添う姿勢が大変好感持てました。HP作業も丁寧で分かりやすく、見やすくHP出来ました。納品後のフォローも対応(指数値)がよかったです。 看板に偽りはありませんでした。現在は掲載順位は上位表示です!
中小企業専門WEBマーケティング支援会社・ラウンドナップWebコンサルティング(Roundup Inc.)